I wanted to take a moment and thank you for the effort from you and your team on creating the machined parts that are used in our new cutting tools. As prototype parts, these were brand new pieces that we have not had made previously. This meant that your team had to take on new programming work and work closely with our engineering team to define all the necessary parameters for successful machining. In addition to that, you also were able to deliver the parts on schedule and within our cost targets despite all the variables of setting up a series of new pieces. Additionally, now that these pieces are being used in regular production, Pro Machine has been delivering all scheduled quantities on time and without issue. We have not had an problems with the production pieces passing through incoming inspections and going into production machines.
The personal service provided by your staff and the willingness to work with us on an ongoing basis has allowed us to be highly responsive to our customers. It is for these reasons that Pro Machine is our preferred source for machine services when we are taking prototype pieces into volume production. Your assistance in our production ramp has been greatly appreciated!
“I have been doing business with Pro Machine & Engineering since the early 90’s. Pro always gives you their best whether it’s a tight specification or working through technical issues. Pro Machine is always my first choice when machining is required.”
“From prototypes, DFM reviews through production ramp Pro Machine is my go to shop for machining services. They have a wide range of capabilities, experienced machinists and modern CAD/CAM/ CNC equipment for a shop of their size.”